An AI receptionist that answers the phone for you.
Captia answers your calls with your business's real information: it handles pricing and hours questions, books and reschedules appointments, sends the confirmation over WhatsApp and passes the call to your team when a person needs to step in.
Pro plan add-on · +€99/mo with 200 minutes included
Sample call · checks your real calendar once integrated
02 The problem
The call is still where you lose the most opportunities
On web and WhatsApp a message waits; a call doesn't. If nobody answers, the customer doesn't leave a message — they call the next one on the list.
The phone rings right when your team is serving, selling or the business is closed.
Most calls repeat pricing, hours, availability or appointments — your team's time spent on answers that already exist.
If nobody captures who called and what they needed, the follow-up starts late and with little information.
03 What it does on every call
The same logic as web and WhatsApp, with a natural voice
It's the same agent trained on your information — not an answering machine or a "press 1" menu.
Your business's real services, prices, hours and rules. No generic answers.
It checks your calendar, offers open slots and confirms or changes the appointment on the same call.
After hanging up, the customer gets a confirmation and reminder. And your team gets a summary with the details and next step.
If human judgement is needed, it passes the call to your team — or leaves it summarized and ready to return.
04 After hanging up
No call is lost: your team gets context, data and a clear action
Patient called at 20:47 to move their Thursday appointment. They were offered two slots and chose Friday 12:30. Calm tone, no urgency.
- Original appointment: Thursday 17:00 · new: Friday 12:30
- Phone verified by caller ID
- Preference recorded: afternoons, not Mondays
Nothing pending: the appointment is already moved in the calendar and the confirmation sent over WhatsApp. Just review the daily summary.
05 Pricing
An add-on on top of your Pro plan. No surprise bills.
Voice uses the same agent that already serves your web and WhatsApp: it's added to the Pro plan and shares its knowledge, tone and calendar.
The voice add-on activates on top of the Pro plan (€199/mo): the agent on your web and WhatsApp, set up by us end to end. Everything shares the same knowledge — you load it once and it serves across all three channels.
No lock-in on any plan. If you go over your minutes, we let you know first and you decide.
See all plans →06 Questions
Questions about calls and voice
Is it the same agent that serves my web and WhatsApp?
Yes. Voice isn't a separate product: it's the same agent, with the same knowledge, tone and calendar. What it learns on one channel it knows on all three, and the customer can start by phone and get the confirmation over WhatsApp.
Does it book and confirm appointments by phone automatically?
Yes. It checks your calendar in real time, offers open slots and confirms, moves or cancels the appointment on the same call. After hanging up, the customer gets the confirmation and reminder over WhatsApp.
What if the customer asks for something the agent can't resolve?
It depends on how you set it up: it can warm-transfer the call to your team, or say goodbye naturally and leave the call summarized, with the data captured and the next step ready for a person to return it.
Do I use my usual number or do you give me a new one?
Both options work. The usual approach is to forward your current number to Captia (always, only outside hours, or when the line is busy) — your customers keep calling the same number as always.
What happens if I go over the 200 included minutes?
Nothing automatic and nothing by surprise. We warn you when you reach 80% of your usage. If you go over, you pay €0.30 per extra minute or move to the 1,000-minute bundle for €250. We never cut off the service mid-month.
How long until it's answering calls?
If you already have the Pro plan, the voice add-on activates in days: it uses the knowledge that's already loaded. If you start from scratch, we set everything up — web, WhatsApp and voice — as part of the implementation, without you touching anything technical.
07 Demo
We'll show you your agent in action.
Tell us a bit about your business and we'll build a demo with your information. No strings attached.
- Reply within 24 business hours
- Demo trained on your website and your services