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01

Controller

Data controller: VERTEX BUSINESS SOLUTIONS S.L. Tax ID: B23906423.

Commercial name of the service: Captia / usecaptia.com.

Contact: through the form on this website. The registered address is available on request.

02

Data we may process

If you submit the demo form, we may process name, company, email, optional phone, message and any information you decide to include.

If you interact with the demo widget, we may process the conversation content needed to answer and show how the product works.

03

Purposes

Reply to information or demo requests.

Prepare a commercial proposal if you ask us to evaluate your case.

Maintain security, prevent abuse and improve product clarity.

04

Legal basis

The main basis is your consent when you voluntarily submit the form or start a conversation.

There may also be a legitimate interest in keeping the site secure, preventing abuse and preserving communications needed to manage the relationship initiated by you.

05

Retention

Data will be kept for the time needed to handle your request and, if a commercial relationship begins, for the periods needed to manage it and comply with legal obligations.

06

Rights

You may request access, rectification, erasure, objection, restriction and portability where applicable.

You may also lodge a complaint with the competent supervisory authority if you believe the processing is not appropriate.