Before
Do you have availability this week?
How long does a session last?
Do you treat lower back pain?
Do you offer session packs?
Can you send me an appointment reminder?
01 For physiotherapists
Turn WhatsApp enquiries into appointments ready to confirm.
Captia answers questions about sessions, opening hours, session packs and availability using your centre's real information, collects patient details and leaves the next step ready — without diagnosing. Available on WhatsApp, web and phone.
Captia flow
Patient
Hi, I have lower back pain and wanted to know if you have availability this week.
Captia
I can get an appointment ready for you. The first session lasts 50 minutes. This week I have Tuesday at 17:00 or Thursday at 10:30. Which works better for you? If you'd prefer another time, just let me know and I'll check.
Captia
If the pain is acute or you need clinical guidance, I'll alert the team so a person can review it.
What Captia does
- Answers on web, WhatsApp and phone
- Replies with your business's real information
- Prepares and books appointments and reservations
- Sends reminders over WhatsApp
- Hands off to your team when needed
03 Before / after
It's not about selling AI. It's about not losing appointments by replying late
With Captia
Explains configured session duration, prices or packs.
Asks for name, phone number and general reason for the visit.
Proposes availability or leaves the appointment ready according to your rules.
Prepares a reminder and flags when a person needs to step in.
04 Limits
What Captia must not do in your business
This part is commercial, but it's also trust: the agent doesn't make things up, doesn't sell itself as a reckless shortcut and makes clear when a person steps in.
- 01 Does not diagnose injuries or prescribe treatment.
- 02 Does not promise recovery or invent availability.
- 03 Does not replace the physiotherapist's assessment.
- 04 Hands off to the team when there is acute pain, an emergency or clinical questions.
05 Demo
From a loose enquiry to a ready appointment
Patient
Hi, I have lower back pain and wanted to know if you have availability this week.
Captia
I can get an appointment ready for you. The first session lasts 50 minutes. This week I have Tuesday at 17:00 or Thursday at 10:30. Which works better for you? If you'd prefer another time, just let me know and I'll check.
Captia
If the pain is acute or you need clinical guidance, I'll alert the team so a person can review it.
06 Offer
Initial setup for physiotherapy centres
The page uses simulated conversations to explain the workflow. We do not present testimonials, clinics or results that do not exist.
€199/mo · Pro plan
Pro plan: €199/mo with Web + WhatsApp and 2,000 conversations per month included, no lock-in. Setup (€690 + VAT one-time, with 3 maintenance sessions in the first year) gets your agent loaded with your business and ready to go. Web only? Start from €49/mo.
- Agent configured with services, session packs, opening hours, appointment rules and frequently asked questions.
- Flow for preparing sessions, callbacks or assessments with the team.
- Initial conversation review to fine-tune limits, tone and handoffs.
- Available on WhatsApp, web and phone — like an AI receptionist, with the same limits.
07 FAQ
Questions before trying it
Can the agent diagnose an injury?
No. Captia does not diagnose or prescribe treatment. It responds with configured information and hands off to the physiotherapist when needed.
Can it prepare appointments and reminders?
Yes. It can collect details, leave the appointment ready and activate reminders if they fit your channel and rules.
Can it explain session packs or prices?
Yes, as long as those prices, packs or conditions are configured in the centre's information.
What happens if the patient mentions something sensitive?
The agent must recognise the limit, avoid giving clinical advice and prepare an alert for the team.
08 Request a demo
Request a demo
Tell us a bit about your business and we'll show you your agent in action. No commitment.