Before
Do you have a table for tonight?
Do you offer a gluten-free menu?
Can I book for 8?
Do you have a terrace?
Can you confirm my booking?
01 For restaurants
Fill the restaurant without missing a single booking.
Captia manages your restaurant's bookings via WhatsApp, web, and phone: answers questions about the menu, hours, and large groups, takes the reservation, sends a reminder to reduce no-shows, and leaves every booking ready for front-of-house.
Captia flow
Customer
Hi, do you have a table for 4 on Friday at 21:00?
Captia
Hi! Yes, I have a table for 4 on Friday at 21:00. Shall I book it in your name? I'll send you a reminder on WhatsApp on the day.
Captia
If it's a large group or an event, I'll let front-of-house know so a member of the team can handle it.
What Captia does
- Answers on web, WhatsApp and phone
- Replies with your business's real information
- Prepares and books appointments and reservations
- Sends reminders over WhatsApp
- Hands off to your team when needed
02 Calls
Hear how it answers the phone
Press play and hear a real Captia reply as a receptionist, with your business's information and handing off when a person is needed.
Caller
Hola, ¿tenéis mesa para 4 el viernes a las 21:00?
Hi, do you have a table for 4 on Friday at 21:00?
Captia · receptionist
Sí, tengo mesa para 4 el viernes 7 a las 21:00. ¿La reservo a su nombre?
Yes, I have a table for 4 on Friday at 21:00. Shall I book it in your name?
Simulated example · AI-generated voice
03 Before / after
It's not about selling AI. It's about not losing appointments by replying late
With Captia
Answers questions about the menu, hours, groups, and configured availability.
Takes the booking and collects the required details.
Sends WhatsApp reminders to reduce no-shows.
Alerts front-of-house when a person needs to step in.
04 Limits
What Captia must not do in your business
This part is commercial, but it's also trust: the agent doesn't make things up, doesn't sell itself as a reckless shortcut and makes clear when a person steps in.
- 01 Does not invent availability, menu items, or prices.
- 02 Does not confirm bookings outside your capacity and your rules.
- 03 Does not replace the front-of-house team.
- 04 Hands off to a person when the situation calls for it.
05 Demo
From a quick message to a confirmed table
Customer
Hi, do you have a table for 4 on Friday at 21:00?
Captia
Hi! Yes, I have a table for 4 on Friday at 21:00. Shall I book it in your name? I'll send you a reminder on WhatsApp on the day.
Captia
If it's a large group or an event, I'll let front-of-house know so a member of the team can handle it.
06 Offer
Initial setup for restaurants
This page uses simulated conversations to explain the workflow. We do not show real customers, reservations, or outcomes that do not exist.
€199/mo · Pro plan
Pro plan: €199/mo with Web + WhatsApp and 2,000 conversations per month included, no lock-in. Setup (€690 + VAT one-time, with 3 maintenance sessions in the first year) gets your agent loaded with your business and ready to go. Web only? Start from €49/mo.
- Agent configured with your menu, hours, capacity, seating areas, and booking rules.
- Bookings via WhatsApp, web, and phone, with reminders to reduce no-shows.
- Initial conversation review to refine responses and hand-off logic.
07 FAQ
Questions before trying it
Do I need a booking system to use Captia?
No. Captia manages bookings on its own. If you already use a tool, we'll adapt it to your setup during implementation.
Does it reduce no-shows?
Yes. Captia sends WhatsApp reminders before the reservation, which is what makes the biggest difference in reducing absences.
Does it handle phone calls as well as WhatsApp and web?
Yes. It covers all three channels with the same information and the same rules.
What about large groups or events?
It recognises them and leaves them prepared for a member of the front-of-house team to manage.
08 Request a demo
Request a demo
Tell us a bit about your business and we'll show you your agent in action. No commitment.