01 Shopify Early access

The AI agent that understands your Shopify store and never makes up an answer.

Captia connects to your store, understands your catalogue, your orders and your policies, and answers your customers about products, sizes, shipping and returns with real data, not invented. On your website and on WhatsApp.

Join the early access See the use case

02 Problem

Purchase questions appear right before the cart

The customer needs to confirm a product detail and can't find it.
Shipping, sizing or return questions block the purchase.
Support arrives late for a decision that happens in minutes.
A bot that makes up answers is worse than no bot: it breaks trust right before paying.

03 Real example

A product question resolved before cart abandonment

Flow chatbot

Shopper

Does this size run large and how long does shipping take?

Flow bot

Shows generic links to the size guide and the shipping page.

Shopper

Cannot find the combined answer and leaves.

Captia

Trained agent

01 Detects intent
02 Checks your knowledge
03 Prepares the next step

Captia

Detects the real intent: size and shipping in a single question.

Captia

Checks your real catalogue and shipping policy and answers with judgement.

Store

Receives the conversation ready if human follow-up is needed.

Outcome

The store answers with real data before checkout, without promising anything that isn't confirmed.

It fits if your Shopify store loses purchases before checkout.

Fits when

You get repeated questions about sizing, shipping, returns or availability.
You want answers with your store's real data, not generic ones.
You serve (or want to serve) customers on WhatsApp too.
You care that your data and your customers' data stay in the EU.

Not for

You want a marketing or ads bot, not purchase support and service.
You don't have enough pre-sale questions to justify automating them.

04 Captia

What it does in your Shopify store

Understands your business

It connects to your store and works with your real catalogue, orders and policies, not a hand-loaded version that goes stale.

Only answers what it knows

If the detail is in your store or FAQs, it answers. If not, it says so and hands off. It never invents stock, prices or shipping times.

Real order status

The customer asks about their order and Captia replies with the real status, read from your store.

FAQs you control

You load your FAQs, policies and tone, and Captia uses them as the priority source over any assumption.

Web and WhatsApp, one brain

The same agent, with the same information, answering on your store and on WhatsApp.

Built for Europe

Your data and your customers' data in the EU, GDPR-native, with product and support designed in Spanish and English, not half-translated.

05 Demo

Be among the first to install Captia on your Shopify

We're finishing Captia's native app for Shopify. Join the early-access list: we'll let you know the moment it's available to install and help you get it running in your store.

Join the early access

06 FAQ

Shopify questions

Does it read my catalogue and my orders?

Yes. It connects to your Shopify store and works with your real catalogue, inventory and orders, staying updated automatically.

Can it make up an answer?

Not by design. It answers only with information from your store and your FAQs. If it doesn't have a confirmed detail, it says so and hands off instead of inventing.

Does it answer in several languages?

Yes. It replies to each customer in their language, including Spanish and English.

Does it work on WhatsApp too?

Yes. The same agent, with the same information, answers on your website and on WhatsApp.

Where is my data?

In the EU. Captia is built to meet GDPR from the ground up, not as an add-on.

Is it installed from Shopify?

Yes. Captia is an app you install in your Shopify store that connects to your data securely. Available very soon in the App Store — join the early access to be among the first.