Message
01 AI agent
Available on Web · WhatsApp · Phone
Stop losing clients who write at 11pm and get no answer.
It answers price and schedule questions on your web, WhatsApp and phone, books the appointment and sends the reminder. We set it up with your real business info.
Start plug-and-play · or full custom integration
Channels Web · WhatsApp · Phone
Knowledge Your calendar
Reminds Appointments · bookings
01 Live system
The conversation keeps moving.
Captia turns each message into a clear sequence: understands the request, checks your information, replies and prepares the next step.
Captia agent
Checks your knowledge before replying
- price
- hours
- availability
- reminder
Prepared output
- 01 Intent detected
They want to book, not just ask for information.
- 02 Data checked
Service, price, duration and available slots.
- 03 Reply sent
Suggests Tuesday 17:00 and asks for the name to confirm.
- 04 Follow-up ready
Reminder can be enabled before the booking or next visit.
02 The problem
From scattered messages to conversations that move forward
Captia does not add another inbox. It turns repeated questions into a useful reply, captures the important detail and prepares the next step.
- 01 A client writes at midnight. By the time you reply, they've already booked somewhere else.
- 02 You answer the same questions over and over: prices, opening hours, availability, how to get started.
- 03 The business WhatsApp fills up with messages no one manages to handle in time.
Captia flow Web / WhatsApp / knowledge
Example by business
Before
No-AI chatbot: fixed flow replies
Captia
One trained agent per customer- 01 Understands context
- 02 Checks the business rules
- 03 Replies and prepares the next step
After
Captia replies with judgement
- Captia The first visit costs €40 and lasts 30 minutes. This week I have Thursday at 12:30. If it's urgent, I'll alert reception.
- Captia The facial starts from €49 per session and there are several options depending on your skin; the team will advise on the right one. I have availability on Wednesday afternoon.
- Captia The first session lasts 50 minutes. This week I have Tuesday at 17:00 or Thursday at 10:30. If the pain is acute, I'll alert the team.
- Captia Registering as self-employed costs €60 and includes the Tax Office and Social Security. I need your national ID and an IBAN. Any specific tax questions will be reviewed by an advisor before confirming.
- Captia You'll need the ID documents of both parties, the land registry extract (nota simple), and the details of the transaction. There's an appointment available this week on Thursday at 10:00. Legal queries are reviewed by the team.
- Captia Yes! I have a table for 4 on Friday at 21:00. Shall I book it in your name? I'll send you a reminder on WhatsApp on the day.
- Captia Yes! Still available: 2 bedrooms, 70 m², external-facing, €285,000. Are you looking for a home to live in or as an investment? I have a viewing on Saturday at 11:00 or Monday at 18:00.
- Captia The rabies vaccine is annual. I have a slot on Saturday at 11:00. Shall I book it and set a reminder for next year?
- Captia An uncontested divorce with no children typically ranges from €600 to €900. To assess your case, the lawyer does an initial consultation. I have a slot on Wednesday at 17:00.
- Captia Yes, Saturday at 10:00 is free for cut and highlights. Shall I book it in your name? I'll send you a reminder the day before.
- Captia A first visit is 60 minutes and includes a consultation and initial assessment by the chiropractor. It's £75. I have a slot on Thursday at 10:00 — shall I book it?
- Agent: Yes. For a haircut you have Tuesday 17:00 or Thursday 10:30. It is 18 €. Shall I hold Tuesday?
- Customer: Yes, my name is David. Agent: Done, David. Haircut appointment: Tuesday at 17:00.
- Summary: haircut appointment, Tuesday 17:00, customer David, WhatsApp origin.
Same agentSame business rulesNext step ready
03 Honest proof
You do not have to imagine it: it shows up in real workflows
Captia is built for businesses where repeated questions, missing details and half-finished decisions pile up. These examples are simulated, but they reflect the kind of operation we configure with your real information.
What usually happens
- 01 Many questions arrive mixed across WhatsApp, the website and missed calls.
- 02 The customer asks for price, availability or compatibility, but one detail is missing before moving forward.
- 03 The team needs context, not just another notification.
Functional demo
Try the agent and see what it prepares
The website demo does not rely on fake customers: you can open the chat, ask for an appointment or a product explanation and see how Captia captures details, replies within limits and proposes the next step.
Prepared capture
What your team receives- Clear conversation summary
- Captured details and missing details
- Next action ready to confirm
Simulated cases
Examples, not real testimonialsProblem
The customer asks for a part and mixes reference, compatible vehicle and urgent delivery.How Captia replies
Captia asks for model, year or reference when needed, checks the catalogue and only suggests parts compatible with the available data.What the team receives
Candidate product, compatibility, stock/price if available and action: confirm reference or hand over to sales.Problem
A patient asks about price and availability, but there may also be urgency or acute pain.How Captia replies
Captia replies with duration, price and first available slot. If it detects urgency, it says reception should step in.What the team receives
Reason for visit, chosen slot, phone pending and action: confirm appointment or prioritise with reception.Problem
The customer wants to book, but also asks about price, availability and alternatives if the time does not fit.How Captia replies
Captia offers configured slots, asks for the name and leaves a reminder or alternative if the appointment is not confirmed.What the team receives
Service, preferred time, name, channel and action: confirm appointment or propose another slot.04 What it does
What your team receives after each conversation
The value is not just answering. It is ending each conversation with context, useful details and a clear action for your team.
Prepared conversation
Ready for follow-upExample by business
Summary
A patient asks about price and availability before booking. Captia responds with duration, cost and the next free slot, and flags whether reception needs to get involved.
Captured details
- Patient interested in a first visit
- Preferred slot: Thursday 12:30
- Missing detail: phone number
Next action
Confirm the appointment or call if reception needs to step in.
Summary
A customer asks for information about a treatment and availability. Captia explains options and an indicative price without promising results, and leaves the assessment ready.
Captured details
- Customer interested in a facial treatment
- Prefers Wednesday afternoon
- Needs a team assessment
Next action
Confirm the assessment appointment or call to qualify.
Summary
A patient enquires about pain and availability. Captia leaves the appointment ready without diagnosing and alerts the team if there is acute pain.
Captured details
- Patient with lower back pain
- Preferred slot: Tuesday 17:00
- Missing detail: phone number
Next action
Confirm the appointment or call if team review is needed.
Summary
A client asks about a service and its requirements. Captia explains the price and documentation without advising, and leaves the case ready for an advisor.
Captured details
- Client wants to register as self-employed
- Missing details: national ID and IBAN
- Needs an advisor to review
Next action
Start the process or call to complete the details.
Summary
A customer asks about a procedure and the required documentation. Captia provides the requirements and offers an appointment, without giving legal advice.
Captured details
- Request: property sale
- Documentation: ID documents, land registry extract (nota simple), and transaction details
- Appointment proposed: Thursday 10:00
Next action
Confirm the appointment or hand off to the team for legal queries.
Summary
A customer asks for a table. Captia takes the booking, collects the details, and schedules a WhatsApp reminder to reduce no-shows.
Captured details
- Booking: 4 people, Friday 21:00
- Details still needed: name and phone number
- Reminder: same day via WhatsApp
Next action
Confirm the table or alert front-of-house for groups or events.
Summary
A buyer asks about a property. Captia answers with the loaded data, qualifies the lead, and schedules the viewing for the sales agent.
Captured details
- Property: 2-bed flat, Gràcia, €285,000
- Qualified lead: intended use and financing
- Viewing proposed: Saturday 11:00
Next action
Confirm the viewing and assign the area sales agent.
Summary
An owner asks about a vaccine and an appointment for their pet. Captia provides the information, books the slot and schedules the revaccination reminder, and flags emergencies to the team.
Captured details
- Pet: dog, 2 years old, rabies vaccine due
- Preferred slot: Saturday 11:00
- Reminder: revaccination in 12 months
Next action
Confirm the appointment or alert the team if emergency signs are present.
Summary
A prospective client asks about a service and the cost of a consultation. Captia explains the service, states the fee range, qualifies the lead and books the consultation with the lawyer, making clear it does not give legal advice.
Captured details
- Lead: uncontested divorce, no children
- Indicative fees communicated
- Consultation proposed: Wednesday 17:00
Next action
Confirm the consultation or call to complete qualification.
Summary
A client asks for an appointment for a cut and colour. Captia offers a slot, books it and schedules a WhatsApp reminder to cut no-shows.
Captured details
- Service: cut and highlights
- Preferred slot: Saturday 10:00
- Reminder: the day before via WhatsApp
Next action
Confirm the appointment or suggest another slot if unavailable.
Summary
A new patient asks about back pain treatment and first-visit cost. Captia explains what a first visit involves, books the appointment and schedules a reminder — without diagnosing or replacing the chiropractor's assessment.
Captured details
- Patient: lower back pain, first visit
- Preferred slot: Thursday 10:00
- Reminder: day before via WhatsApp or SMS
Next action
Confirm the appointment or alert the team if urgent symptoms are described.
What it does before handing it over
Intent detected
Captia marks whether the person wanted price, availability, support, a booking or a callback.
Important details collected
Name, contact, need and preferences are organized so you do not have to chase the customer later.
Next step prepared
The conversation ends with a concrete action: confirm, call, reply, remind the customer or review with a person.
05 How it works
We get it running for you
- 01
We understand your business
You tell us what you do, how you work, what tools you use and what your customers ask. This is not plugging in a generic chatbot.
- 02
We configure and integrate it
We build your agent with your information and integrate with your tools so it has context of your whole business. You touch nothing technical.
- 03
You go live on web, WhatsApp and calls
We leave it running on the channels where your customers reach and call you. From day one it answers for you, and we keep refining it with you.
07 Channels
Three entry points. One response standard
A customer can start on the website, WhatsApp or by phone. Captia checks the same base, keeps the context and leaves the conversation ready to continue.
Web
Questions while browsing
Direct messages to the business
Calls
A receptionist that answers the phone
Captia agent
Business knowledge, tone and rules- 01 Immediate answer
- 02 Qualified contact
- 03 Booking, reminder or team alert
Hear how it answers the phone
Press play and hear Captia answer as a voice receptionist.
Caller
Hi, can I get an appointment this week?
Captia · receptionist
Of course! I have a slot on Thursday at 12:30 or Friday morning. Which works best? I'll get everything ready and confirmed for you.
Simulated example · AI-generated voice
09 Plans
A clear plan for every stage, no surprise invoices
Start with the plug-and-play web channel. Or let us set it up end to end with Web + WhatsApp, ready to sell.
Web
Plug & play €49 /mo
The agent on your website, up and running the same day.
- Chat agent on your website
- Trained on your information: services, prices, hours, FAQs
- 500 conversations per month included
- No setup fee, no lock-in
Pro
Recommended €199 /mo
Web + WhatsApp, set up by us from start to finish. It answers, books and follows up for you.
- Everything in the Web plan
- Agent on your business WhatsApp
- Books appointments and sends automatic reminders
- 2,000 conversations per month included
- €690 setup · one-time
No lock-in on any plan. Each one includes its conversation volume: if you exceed it, we let you know first and you decide. Voice: phone receptionist from +€99/mo. Custom (full integration with CRM, calendar and ERP): project from €1,490 + Pro plan.
US Pricing
USA launch offer, separated from AI usage
Same Captia product, same agent and same implementation flow. The US version simply makes the commercial model explicit: setup first, then usage-based operation with a small monthly minimum.
Setup
$1,499 setup
Done-for-you setup, knowledge preparation, testing and launch support.
Ongoing
$29/mo minimum
Minimum monthly platform spend with starter credits included.
After launch
AI usage plus Captia platform fee, billed transparently
6 months of setup support included
The $29/mo minimum includes starter credits. If customers use the agent more, usage can increase.
10 FAQ
Frequently asked questions
Do I need to know anything about AI?
No. We configure it, train it and leave it running. You just tell us about your business; we take care of the rest.
What if the agent is wrong or doesn't know something?
It answers only with your information, so it talks about what it knows of your business and doesn't make things up. If it doesn't know something, it says so plainly; and if you set it up that way, it can pass the conversation to a person. We also tune it with you based on real conversations.
What happens to my data and my customers' data?
Your information is yours and is used only to help your agent serve customers better. Each business has its own agent and its own knowledge, never mixed with anyone else's.
How long until it's working?
It depends on how much information there is to prepare, but setup takes days, not months. We handle it so you don't have to wait.
Which languages does it speak?
It can serve customers in several languages, including Spanish and English, replying to each person in the language they write in.
Can it send appointment or booking reminders?
Yes, if we configure it as part of the business flow. Captia can prepare or send the customer reminder through the agreed channel, timing and rules.
08 Request a demo
Request a demo
Tell us a bit about your business and we'll show you your agent in action. No commitment.