Before
How much does an assessment cost?
Which treatment would you recommend?
Do you have afternoon availability?
Can I pay in instalments?
Can you send me more information?
01 For aesthetic clinics
Answer aesthetic enquiries before you lose the booking.
Captia handles questions about treatments, indicative prices, opening hours and availability using your clinic's real information — without promising results or replacing your team. Available on WhatsApp, web and phone.
Captia flow
Customer
Hi, I'd like information about a facial treatment and to know if you have availability this week.
Captia
The facial treatment starts from €49 per session and there are several options depending on your skin type. To recommend the right one, the team would need to see you for a first assessment.
Captia
For the assessment I have availability on Wednesday afternoon or Thursday morning. Which suits you best? If another day works better, let me know and I'll check.
What Captia does
- Answers on web, WhatsApp and phone
- Replies with your business's real information
- Prepares and books appointments and reservations
- Sends reminders over WhatsApp
- Hands off to your team when needed
02 Calls
Hear how it answers the phone
Press play and hear a real Captia reply as a receptionist, with your business's information and handing off when a person is needed.
Caller
Hola, quiero información de un tratamiento facial. ¿Tenéis hueco?
Hi, I'd like information about a facial treatment. Do you have availability?
Captia · receptionist
El facial parte de 49 € por sesión. Tengo valoración el miércoles por la tarde; para recomendarte la adecuada la ve el equipo. ¿Te la preparo?
The facial starts from €49 per session. I have an assessment slot on Wednesday afternoon; the team will recommend the right option for you. Shall I book it?
Simulated example · AI-generated voice
03 Before / after
It's not about selling AI. It's about not losing appointments by replying late
With Captia
Explains services and conditions without promising results.
Collects basic details and preferred time.
Detects when a person needs to assess the case.
Leaves follow-up, reminder or callback ready.
04 Limits
What Captia must not do in your business
This part is commercial, but it's also trust: the agent doesn't make things up, doesn't sell itself as a reckless shortcut and makes clear when a person steps in.
- 01 Does not recommend personalised treatments without an assessment.
- 02 Does not promise results or invent prices.
- 03 Does not replace the clinical or commercial team.
- 04 Does not pressure: guides the customer to the right next step.
05 Demo
From a loose message to a clear next step
Customer
Hi, I'd like information about a facial treatment and to know if you have availability this week.
Captia
The facial treatment starts from €49 per session and there are several options depending on your skin type. To recommend the right one, the team would need to see you for a first assessment.
Captia
For the assessment I have availability on Wednesday afternoon or Thursday morning. Which suits you best? If another day works better, let me know and I'll check.
06 Offer
Initial setup for aesthetic clinics
The page shows simulated examples to explain the workflow. The goal is to validate real conversations and turn them into our own case studies.
€199/mo · Pro plan
Pro plan: €199/mo with Web + WhatsApp and 2,000 conversations per month included, no lock-in. Setup (€690 + VAT one-time, with 3 maintenance sessions in the first year) gets your agent loaded with your business and ready to go. Web only? Start from €49/mo.
- Agent configured with treatments, conditions, opening hours and common objections.
- Lead-capture flow for assessment, callback or prepared appointment.
- Initial review to fine-tune tone, limits and handoffs to the team.
- Available on WhatsApp, web and phone — like an AI receptionist, with the same limits.
07 FAQ
Questions before trying it
Can it recommend treatments?
It can explain configured information, but it should not recommend personalised treatments without an assessment from the team.
Can it capture leads from Instagram or WhatsApp?
The landing is designed for campaigns that open a conversation. Captia can qualify and leave the next step ready.
Can it follow up after an appointment?
Yes, reminders or follow-up messages can be configured when they fit the process and the channel.
What do I need to prepare?
Services, prices or price ranges, opening hours, conditions, tone, frequently asked questions and cases that should be escalated to a person.
08 Request a demo
Request a demo
Tell us a bit about your business and we'll show you your agent in action. No commitment.