Is it safe with my customers' data? (GDPR)

Your information is yours and is used only to help your agent serve your customers better. It isn't shared or reused for other purposes.

Each business has its own agent and its own knowledge, isolated from any other client's. Data isn't mixed: per-business separation is a product principle, not an add-on.

Captia is designed so it can be deployed in a GDPR-compliant way: a data processing agreement, each business with its own agent and its data isolated, and an agent designed not to answer outside your information. Final compliance also depends on your side: your privacy policy and your record of processing activities.

If your industry has specific data-handling requirements, we review them with you in the demo and adjust the configuration before putting the agent live.