01 Reminders Available

A voice agent that cuts no-shows for you.

Captia calls ahead of every appointment, reminds the customer of the date and time, confirms whether they'll attend and offers to reschedule when they can't, so your calendar doesn't fill with silent gaps.

Request a demo See the use case

02 Problem

Every no-show is a slot you can't get back

Customers forget the appointment and don't cancel in time.
Reminding by phone, one by one, eats the team's day.
An unannounced gap is time and money you don't recover.

03 Real example

A forgotten appointment gets confirmed before it becomes a gap

Flow chatbot

Customer

Booked two weeks ago and no longer remembers the exact day.

Schedule

The appointment is still there, but no one knows if they'll attend.

Team

Finds out about the no-show once the slot is already lost.

Captia

Trained agent

01 Detects intent
02 Checks your knowledge
03 Prepares the next step

Captia

Captia voice

Calls a day before and reminds them of the date, time and location.

Captia voice

Confirms they'll attend or captures their preference to reschedule.

Team

Receives the updated schedule with confirmations and changes.

Outcome

Fewer surprise gaps: the schedule arrives confirmed and with room to reassign.

It fits if no-shows leave you with gaps you can't recover.

Fits when

You work with appointments and some customers don't show up or cancel.
You want to remind and confirm without calling each person yourself.

Not for

It is not a fit if you don't manage appointments or bookings in advance.

04 Captia

What Captia does before each appointment

Reminds in advance

It calls with the lead time you define and repeats the date, time and location.

Confirms attendance

It asks whether the customer will attend and records the answer for your calendar.

Offers to reschedule

If they can't make it, it collects their preference and leaves the rescheduling prepared.

05 Demo

Cut no-shows without calling each customer yourself

Tell us how your schedule works and how far in advance you want to remind, and we'll configure it with you.

Request a demo

06 FAQ

Voice reminder questions

How far in advance does it call?

With the lead time you define: a day before, a few hours before or whatever rhythm fits your business.

What if the customer doesn't answer?

It can retry per your rules and mark the appointment as unconfirmed so the team can decide.

Does it reschedule automatically?

It collects the preference and prepares the rescheduling. Calendar confirmation depends on the configured integration.

Can I choose when the call happens?

Yes. You define how far in advance it calls and how many retries it makes if the customer doesn't answer.