01 24/7 support Available

A voice agent that picks up when you can't.

Captia answers the phone at any hour: when the team is busy, closed or facing too many calls at once. It responds with your information, captures what matters and leaves the call ready for follow-up.

Request a demo See the use case

02 Problem

Calls don't wait for the team to be free

After hours, every missed call is a customer who calls someone else.
At peak times the phone saturates and calls go unanswered.
An unanswered voicemail signals that the business isn't available.

03 Real example

An after-hours call stops slipping away

Flow chatbot

Customer

Calls at 21:30 with an urgent question before deciding.

Phone

Goes to voicemail because the business is closed.

Customer

Hangs up and calls a competitor who does answer.

Captia

Trained agent

01 Detects intent
02 Checks your knowledge
03 Prepares the next step

Captia

Captia voice

Answers instantly and responds with the real business information.

Captia voice

Collects name, contact and reason for the team's follow-up.

Team

Finds the call summarized and ready the next morning.

Outcome

The business always looks available and no call goes unanswered.

It fits if you miss calls after hours or at peak times.

Fits when

You receive calls when the team is closed, busy or overwhelmed.
You want every call answered or captured, not lost.

Not for

It is not a fit if every call always needs immediate human judgement.

04 Captia

What Captia does when the call comes in

Always answers

It picks up at any hour, even after hours or when the team is overwhelmed.

Answers with your information

It uses real hours, services, pricing and business rules, not generic answers.

Captures what matters

It takes name, contact and reason for the call so the team acts with context.

Escalates when needed

If a person is required, it says so and leaves the call ready for the next shift.

05 Demo

Make sure no call goes unanswered

Tell us when calls slip through today and we'll configure 24/7 coverage with you.

Request a demo

06 FAQ

24/7 support questions

Does it really answer at any hour?

Yes. It picks up day and night, weekends and holidays, with the information and rules you configure.

Is it only for overflow?

It can be the first line all the time or only when the team can't keep up. You decide when it steps in.

Does it replace my team?

That's not the approach. It covers what can be resolved or captured, and prepares what needs a person.

Can I activate it only after hours?

Yes. It can answer always, only after hours or only when the team is overwhelmed. You define when it steps in.